Frequently Asked Questions
Everything you need to know about your Mineblock tech experience.
What is the standard shipping time for electronic components?
Most orders are processed within 24 hours. Standard domestic shipping typically takes 3-5 business days, while express options are available at checkout for overnight delivery.
Do my Mineblock products come with a warranty?
Yes, all hardware and electronic devices purchased through Mineblock include a comprehensive 12-month limited warranty covering manufacturing defects and hardware failures.
What is your return policy for opened electronics?
We offer a 30-day return window. Please note that opened electronics may be subject to a 15% restocking fee if they are not defective and are returned simply due to a change of mind.
Are your products compatible with international power standards?
Most of our devices feature universal voltage (110V-240V). However, we recommend checking the product specifications page for individual items to confirm plug types and voltage compatibility.
How can I track the status of my order?
Once your order ships, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets including Apple Pay and Google Pay for a secure checkout.